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01Who it's forProvincial and state bodies

Membership and event registration for provincial and state sport bodies

Run renewal season, course and clinic registration, and your conference and AGM in one system, with member email and your website alongside.

02Your week

Your organization's week

Staff, members, and volunteers work in one system.

  1. Monday. The office

    Renewal season at a glance

    Staff see each membership category, course, and waitlist fill as members register.

    See registration and billing
    Pool Queue for Tamarack Sport Federation: the membership year's renewals by category, and the coach development course 93% full, with five on the waitlist.
  2. Tuesday. At home

    Course registration from a phone

    A coach picks an open class, answers your questions, and accepts your terms; a full class says so.

    A coach's registration for a coach development course confirmed on a phone in Pool Queue.
  3. Thursday. At home

    Conference and AGM tickets

    Members order a conference pass, a dinner seat, and an AGM ticket in one order.

    See events and volunteers
    A conference ticket order on a phone in Pool Queue: a conference pass, an awards dinner seat, and an AGM ticket reserved on one unpaid invoice, with Pay now.
  4. Saturday. The conference

    Tickets checked at the door

    Desk staff check each ticket's QR code and admit people as they arrive.

    A conference pass admitted at the door on a phone in Pool Queue.

Real Pool Queue screens of an example provincial body.

03What you get
For
Provincial and state bodies

What you get

One system for your membership year, from renewals and courses to your conference and member communication.

Renewal season runs online

Members renew for the new membership year and register for courses and clinics online, with capacity limits and waitlists that update live. They answer your questions, sign waivers, and accept your terms as they go, and each member can carry a digital membership card with a QR code.

Conference, AGM, and event registration

Open each event to the membership categories you choose, with its own fees, and sell conference passes and awards dinner seats with QR codes checked at the door. Volunteers sign up for event shifts and are checked in on the day.

Membership fees with less chasing

Membership and course fees are invoiced as members register, and scheduled fees become invoices on the day you choose, with promo codes where you offer them. Members pay by card or from a bank account, and can pay part now and the rest later.

Your members hear from you

Email any membership category, course list, or mailing list, and send push notifications. Run your website with member-only pages on your own domain, and members install your app without an app store.

04Talk to us

Start with a conversation

Every provincial and state body runs its membership year its own way. Email us at info@poolq.net with how yours runs, from renewals to your AGM, and we will show you how it would run on Pool Queue, online.

05Questions

Questions

What does our organization run on Pool Queue?

Your own membership, courses, events, website, and member communication. Member club affiliation and sanctioning stay with the systems you use for them today.

Can we run our courses and conference on it too?

Yes. Courses and clinics take registrations with capacity limits and waitlists, and conference and AGM tickets carry a QR code that is checked at the door.

How do we bring our members over?

Easily. Pool Queue brings your members across for you during setup and trains your staff online, so your first renewal season starts with everyone already in place.

Who can see a member's information?

Only the people you choose. Give everyone who helps run your organization access to only what their job needs, and require two-factor sign-in with an authenticator app for the roles you choose.

Can members use Pool Queue in French?

Yes. Member-facing pages are in English and French, following each person's browser language.

Next step

Tell us how your membership year runs

Email sales, and we will show you how your renewals, courses, and conference would run on Pool Queue.

Online software; setup, training, and support are done remotely.