01About
About Pool Queue
Club management software for swim teams and sports clubs, based on Vancouver Island, British Columbia.
02Company facts
Company facts
Pool Queue Information System Inc. is a federal Canadian corporation.
Serving clubs since 2018.
Based on Vancouver Island, in Victoria, British Columbia.
Independent, Canadian-owned company.
Help comes from the people who build Pool Queue and know how clubs run.
Your club's data is stored in Canada.
Contacts
Mailing address
Pool Queue Information System Inc.
200-535 Yates Street, Victoria, BC V8W 2Z6, Canada
Sales email: info@poolq.net
Sales phone: +1-855-356-5067
03Safeguards
How we look after your club
| Included | Safeguard | What it means |
|---|---|---|
| We never sell your data | Your members are not our product. Pool Queue never sells your club's data to other companies. | |
| No ads | Pool Queue shows no advertising to your members. | |
| Monitored around the clock | Watched around the clock by Microsoft's cloud security service. | |
| Payments stay with the provider | Card numbers go straight from the browser to our payment providers, and Pool Queue's servers never receive or store them. | |
| Roles for every job | Give everyone who helps run your club access to only what their job needs. | |
| Two-factor sign-in | A second step at sign-in, a code from an authenticator app on the person's own phone, means a password alone is not enough to get in. Your club decides which roles must use it, such as everyone who handles money or member records. |
04Reviews
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Next step
Ready to see Pool Queue?
Pool Queue sets up your club, imports your data, and trains your team.
Online software; setup, training, and support are done remotely.
