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01FeaturesPro shop

An online store for your club's gear

Account holders order club clothing and equipment in their size, with a name added, and the cost goes on their account.

A club gear order placed on a phone in Pool Queue for Race Rocks Athletics: the Team hoodie in Youth M, submitted, with a note that it will be billed on the next invoice.
02The order

From the order to the pickup

Account holders order from their phones, and staff track every order until it is ready.

At home. Any phone

Order in the right size, with a name

Account holders pick the size, add a name if the item takes one, and choose which member it is for.

A club gear order placed on a phone in Pool Queue for Race Rocks Athletics: the Team hoodie in Youth M, submitted, with a note that it will be billed on the next invoice.
  1. Pick the size
  2. Add a name
  3. Ordered

Later. The club office

Every order in one list

Staff open each order, mark it fulfilled, and the account holder hears when it is ready.

Pool Queue pro shop orders for Race Rocks Athletics, signed in as Robin Hale: seven orders with their status, from Submitted and In progress to Fulfilled and Canceled.
  1. Every order in one list
  2. Ready to pick up
  3. Fulfilled

Real Pool Queue screens of an example club.

03Catalogue

Your gear, in the right size, with a name added

Group products into categories with photos, a tagline, and a price. Each item comes in sizes or styles with its own stock count, and a size that runs out leaves the order form.

  • A name or short text on the items you choose, with a character limit for each
  • Each item can be marked for a member on the account
  • Your store's own name and welcome message

Shown: Race Rocks Athletics gear, each item with the club's logo.

  • A navy hoodie with an orange-lined hood and the club's round logo on the chest.
    Team hoodie
  • A long navy parka with the club's name across the shoulders and its logo below.
    Team parka
  • A navy backpack with orange zips and the club's logo on the front pocket.
    Team backpack
  • A folded navy towel with the club's logo and name, and two orange stripes.
    Team towel
  • A navy water bottle with an orange cap and the club's logo.
    Water bottle
  • A navy ball cap with an orange brim edge and the club's logo on the front.
    Team ball cap
04Billing

Orders are billed like everything else

An order goes on the account and arrives on the next invoice with the club's other fees, so there is nothing new for anyone to learn. Your books stay tidy too, and you can ask for a card on file before anyone orders.

05Orders

Every order tracked to pickup

Each order moves from submitted to in progress to fulfilled, and staff keep internal notes. Marking an order fulfilled emails the account holder your message, such as when and where to pick it up.

  • An order confirmation for the account holder, and an alert to your store staff
  • Account holders see their orders in their account
  • Order and stock reports export to a spreadsheet
06Questions

Questions

How do account holders pay for their orders?

Orders arrive on the account's next invoice, and account holders pay it with their other fees, by card or from a bank account.

How do members get their orders?

Your club hands them out. Marking an order fulfilled emails the account holder your message, such as when and where to pick it up.

Can any club open a store?

Yes. Any club can sell its clothing and equipment, whatever the sport.

Who on our staff runs the store?

You decide. The people who run your store get a role for managing products and orders.

Next step

Open your club's pro shop

See a store set up with your categories and sizes, from the first order to pickup.

Online software; setup, training, and support are done remotely.