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01FeaturesEvents and volunteers

Events, volunteers, and ticketing

Groups sign up for the right events, volunteers claim their own shifts, and tickets are checked at the door.

Fundraiser volunteer shifts in Pool Queue on a phone, with the Setup crew shift claimed.
02The event

The crew arrives, and the lead knows who is here

Each job's crew list is on the volunteer lead's phone, ready for the door.

Event morning. At the door

The lead checks the crew in

Print a sign-in sheet or email the whole crew, then check people in as they arrive.

A volunteer lead's phone in Pool Queue: the Setup crew shift with three of four volunteers checked in.
  1. Who is on each job
  2. Checked in on arrival

Real Pool Queue screens of an example club.

03Sign-up

Each event reaches the people it is for

Account holders sign up for each event online, with declarations, team travel, and a fee set for that event.

Shown: an example swim club's events page.

Pool Queue events list for account holders: upcoming meets and events, each with its dates and open volunteer jobs.
Account holders declare for meets and sign up for volunteer jobs from the events page.
04Shifts

Shifts fill, and everyone's share is on record

Volunteers claim their own shifts and earn points for the work they do. A compliance report shows which accounts have met their volunteer commitment and which still owe time.

05Tickets and fundraising

Sell tickets and raise money in the same place

Sell event tickets with a QR code on each, and check people in at the door. Run donation campaigns with goals and member pages, and sell club gear through your own online store.

The Winter Gala tickets email on a tablet in Pool Queue: an Adult ticket and a Youth ticket, each with its holder, ticket number and QR code.
Sell tickets online, email each one with a QR code, and check it at the door.
A club's New equipment fund on a phone: total raised counting the new gift toward a 5,000.00 goal, with the top fundraisers listed.
Donation campaigns with a goal and a page for each member.
For swim clubs

Keep an officials roster with levels and observations beside your volunteers. See meets and results

06Questions

Questions

Can an event be open to only some groups?

Yes. Sign-up for each event can be limited to the groups you choose.

Can we require a volunteer commitment from each account?

Yes. Set a volunteer commitment or a fundraising requirement for each account, with an optional fee if it is not met.

Do volunteers get a reminder?

Yes. Volunteers get a reminder before their shift.

How are tickets checked at the door?

Each ticket has its own QR code, which is checked at the door to let the holder in.

Can events show in a Google Calendar?

Yes. Events and sessions sync to a Google Calendar.

How do people give to a campaign?

Donations to a campaign are paid by card.

Next step

Run your next event on Pool Queue

See an event set up from its first open shift to the check-in at the door.

Online software; setup, training, and support are done remotely.